INSIGHTFUL BUSINESS COACHING

Unlock your full potential

WHAT IS BUSINESS COACHING?

Business coaching is a process of enquiry and dialogue where a trained coach supports their client in reflecting for themselves on their career direction, performance goals and commitment on steps to achieve them.
Think of it as standing in front of an ‘intelligent mirror’. The aim of my role as coach is not to tell someone what their goals or actions should be, but rather to help them clarify these for themselves and harness their own energy and drive to accomplish them. The focus is action-orientated and forward looking.

WHY IS BUSINESS COACHING HELPFUL?

Whether working independently or as an executive in a larger organisation, everyone can benefit from coaching support at some point in their career. Any workplace can feel surprisingly lonely at times and it’s not always easy to find someone with whom to comfortably share career or business development issues.
At times like these a coach with an empathetic ear and from outside the immediate work environment can be just what is needed to support the clarification of thoughts and goals. Coaching provides a confidential and safe space to think through various options and risks without the workplace pressure of having to ‘perform’.
Based on my experience and expertise my coaching focuses particularly on supporting people facing a variety of challenges and opportunities:
Transition

Changing career direction within or outside an organisation; moving from the public to private sector or from a corporate to an independent consultancy role; from a full to a part-time role; opportunities in retirement.

Advancement

Supporting identification and preparation for promotion opportunities; helping to align individual and organisation objectives.

Becoming entrepreneurial

Identifying long term goals; expanding the career portfolio in new directions.

Talent Development

Addressing the development of skills sets; taking on a leadership roles; confidence-building for presentations.

All of my coaching clients report clear and positive benefits from their coaching experience. But these benefits are not only for individuals; many organisations report the value for money that coaching support for senior managers and executives can bring. A motivated workforce –supported and encouraged in their roles and with goals which are in tune with those of the organisation – is a valuable asset.

IT’S ALL ABOUT UNLOCKING YOUR POTENTIAL

PAUL FORTE

MY BACKGROUND

My professional career extends over 30 years and is focused on health services planning and management consultancy – primarily in the UK. Alongside this I also hold academic positions at the London School of Hygiene & Tropical Medicine and at Keele University where I deliver post-graduate health management courses for practising clinicians and managers. I am also a published author in the field.

I began in university research, progressing to a specialist analytical unit in the Department of Health in London where I worked for six years and completed my PhD. I then successfully transitioned from the Civil Service to set myself up as a independent management consultant in a competitive field and take up academic opportunities.

I have continued to maintain a portfolio career: working closely with a network of fellow health management consultants as a founder of the Balance of Care Group, and maintaining my teaching roles.

In addition to an extensive range of UK health and care consultancy projects for clients across the NHS, the National Audit Office and the Department of Health, I also had a  major role in a three-year, multi-national research project for the European Commission. I have also worked on projects overseas for WHO and the World Bank.

MY COACHING EXPERIENCE

The nature of my work has involved collaborating with people from a very wide range of backgrounds and experience and with different support requirements. Coaching and mentoring – both direct and indirect – has always been an integral and enjoyable dimension in my work and I have now extended this scope to work with clients from a wider range of backgrounds in both the public and private sectors.

Recent clients have included people working both in public and corporate settings: Civil Service; higher education; housing; and the independent corporate service sector. I am currently a mentor on the ‘Crossing Thresholds’ programme for the career development of women in the Civil Service.

As an Associate Member of the Association for Coaching – a leading UK professional coaching not-for-profit organisation – I follow their professional and ethical guidelines for coaching and mentoring practice. This means I have regular coaching supervision and undertake continuing professional development.

NEED MORE
THAN ONE COACH?

I usually work on a one-to-one basis with clients but I am also well-connected to a network of other trusted and experienced coaching colleagues. This enables me to offer coaching for larger groups (individual or team-based coaching) as well as coach training to enable development of a sustainable in-house coaching capacity.

Developing specific skills might be covered within the agreed scope of our coaching arrangement, but additional support beyond this, or in wider aspects of business consultancy, can often be provided as required.

WHAT TO EXPECT
FROM THE COACHING EXPERIENCE

If you’ve not had coaching before, then here are a few pointers as to what you can expect.

First of all – it’s not an exam!
Think of coaching as a form of self-reflection and learning in which you are supported by me through a series of private conversations with the aim of helping you to define and decide to take steps towards achieving your goals. The focus is on you. I’m there to help you clarify for yourself any particular issues or goals you have, and to help you think through constructive actions to pursue.

Coaching is not teaching, therapy or having someone else solve your problems for you. It is you who are ultimately responsible for what you take away from the process and, in my experience, it is certainly true that the more you put into it, the more you will get back in return.

If you think that my own career experience might provide some helpful insight then I’m happy to lend a mentoring dimension to our sessions as well – but that choice is entirely up to you.

You help me to help you by committing to the coaching process and contributing to it honestly and openly. If something about the process doesn’t feel right for you, I rely on you to let me know so we can address it together.

You can expect my complete confidentiality in our discussions unless you authorise sharing any aspect of it with others. This will be set out in a Coaching Contract which we will prepare and jointly agree at the start.

THE COACHING PROCESS

Getting to know each other

We’ll begin with a short introductory meeting to establish your reasons for wanting to undertake coaching, and any initial goals and timescales to be factored in. It’s an opportunity to get to know each other and see how we can best work together.

We will also establish if other people need to be involved in the overall coaching process and what form this will take. If appropriate they can be included at this initial meeting.

Evaluation

This is a two-way process – there is ample opportunity to feedback on how the sessions are working for you and suggest any changes of emphasis that you think might be required as we go along. The aim is not only to meet your immediate objectives but to empower you to continue the process for yourself long after we have finished.

If the coaching is taking place within a wider organisational context then we will also agree at the outset how to evaluate the overall coaching intervention.

Ongoing phone and email support is available as required.

The coaching sessions

These are tailored for each individual but, typically, we might have 5-7 sessions at intervals of 4-6 weeks. Each session usually lasts an hour or so with the focus squarely on helping you to become more self-aware of your opportunities and challenges and the actions you might take to address them.

The well-established ‘GROW’ coaching model underpins my approach. This focuses on your goals, current realities you are encountering, potential options you might want to consider and agreeing actions for you to take matters forward.

The sessions are confidential and non-judgemental; the process is all about giving you the time and space to reflect and think through what you might do and by when.

Coaching location

I am based in London and meet clients either at their workplace or at a convenient nearby location. It’s not just for the indoors – a coaching session as we walk in the park can bring a refreshing perspective.

I also welcome enquiries from people based outside London as different arrangements can always be considered including a mixture of face to face and phone or Skype sessions, or working in association with other, more local, coaching colleagues.

TESTIMONIALS

Paul provided an excellent introduction to the world of Coaching for me. At first I wanted to increase my productivity and self-organisation, but during our sessions an opportunity arose to go for a new job on promotion. Paul was happy to support the diversion and provided first class coaching support and guidance throughout – although he always said I was “doing all the work”. I got the job AND my productivity and organisational planning have improved dramatically. I strongly believe Paul’s coaching and motivation was responsible for this. I found Paul to be professional and engaging throughout our sessions, and being coached has proved to be a very rewarding experience. Thank you Paul!

David W

Data Sharing Transformation Manager

I would recommend Paul to other professionals operating in a Senior Management Level as I believe his approach, skills, dedication to support individuals to succeed offers an invaluable experience.
I would also like to take this opportunity to thank Paul for his patience with me during a period when things were extremely challenging for me and his unflustered approach to helping me see the bigger picture, together with the other opportunities that I could explore.
Keep up the good work Paul!

Jackie

CEO – Housing Association

‘This is my first experience of coaching and I was initially unsure how much value I would actually get from the process. I am however continuing to benefit from the genuine insight that the coaching process has provided around how I engage, build relationships and perform. I believe that Paul’s specific approach to the coaching sessions is a key factor in the level of personal insight I have developed. Coaching sessions are fluid and flexible, allowing us to us to tentatively explore a number of areas before homing into one or two key areas for a deeper discussion. Paul’s style is relaxed and engaging and he displays an uncanny knack of invariably asking the precise question that cuts through the problem to expose the underlying issue that needs to be addressed.’

David B

Senior Finance Transformation Manager

I  was introduced to Paul during a period of self doubt, de-motivation and dare I say a lot of anxiety about my previous job. My series of one to one sessions were invaluable – allowing ME to realise my potential and helping ME to identify, evaluate,  prioritise, and set myself some business as well as personal goals.This process allowed me to make some big decisions and the challenging conversations and support I received from Paul enabled me to navigate through what was a huge transitional period for me. A year later I came across the notes I’d made during my coaching period and I was struck by how many of those goals have come to fruition. I would recommend the coaching process and I would definitely highly recommend Paul as an individual to take you through this process.

Wendy Fisher

Ex public sector - now in the charity sector

I was mentored by Paul during my ‘Crossing Thresholds’ programme for female Civil Servants’ careers development. His experience supported me in identifying my future learning and development needs and, through a range of activities, I improved my skills and stretched myself with the expectations of gaining a new role/promotion. Paul communicated clearly ensuring I had documentable outcomes from our meetings and deadlines to ensure I achieved my learning objectives. He made me feel motivated to progress my learning and development; always focusing on me and actively encouraging me in every way. One result was that I was inspired to take on a voluntary role with Lancashire Constabulary and become a fully-fledged Restorative Justice Practitioner.

Karen B

Department for Works and Pensions

CONTACT PAUL FORTE

If you would like to arrange an initial coaching session with me, please fill out the contact form. It will give you an experience of working with your own coach, to get to know each other, how coaching works and help you to decide if I am the right coach for you!

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